Let the music play or not: The influence of background music on consumer behavior

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This study focuses on the links between consumer behaviour and environmental factors through changes in emotional states. Customers of a major Chinese optical retail store were exposed to different types of music in an experiment lasting 3 days for it. Participants (n=226) reported their emotional and behavioural responses in an exit survey. The results of this study find support for music as a...

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influential factors on consumer behavior in music procurement

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Investigating the Effect of Background Music on the Intention to Buy through Stimulation, Joy, Trust, and the Moderating Product Level

Objective Most of the experts in marketing consider the market (store) environment as an effective factor to attract customers which is used as a strategy to create a pleasant purchasing experience for the customers and influence the consumers’ behavior. Nowadays, hypermarkets pay more attention to the custormers’ comfort while purchasing and try to use a variety of strategies, nice background ...

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ژورنال

عنوان ژورنال: Journal of Retailing and Consumer Services

سال: 2012

ISSN: 0969-6989

DOI: 10.1016/j.jretconser.2012.06.010